Privacy Policy

Plenny (“we,” “us,” or “our”) operates the Plenny website at getplenny.com and the Plenny Chrome browser extension. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using Plenny, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our services.

Information you provide: When you join our waitlist, contact us, or submit feedback, we may collect your name, email address, message content, and any other details you choose to provide.

Extension usage data: When you use the Plenny Chrome extension on YouTube, we may process video metadata, subtitle text, vocabulary items you save, and learning preferences to deliver dual subtitles, translations, and pronunciation features.

Automatically collected data: We may collect device type, browser version, extension version, approximate location (country/region), and usage analytics such as feature interactions and error logs.

We use the information we collect to:

• Provide, operate, and improve Plenny's language-learning features
• Send waitlist updates and product announcements you have opted into
• Respond to support requests, contact messages, and feedback
• Personalize your learning experience and saved vocabulary
• Monitor performance, fix bugs, and prevent abuse
• Comply with legal obligations

We do not sell your personal information. We may share data with trusted service providers who assist us in hosting, analytics, email delivery, and customer support, subject to confidentiality obligations. We may also disclose information if required by law or to protect the rights and safety of Plenny, our users, or others.

We retain personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, unless a longer retention period is required by law. You may request deletion of your account data by contacting us.

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, please contact us using the details below.

Plenny is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of Plenny after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us.